COVID-19 - London Egg Bank


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Your treatment with London Egg Bank during the Covid-19 virus outbreak

Please note: this page will be regularly updated

We would like to update you on the steps London Egg Bank is taking during these uncertain times. Despite the current situation, we are doing our best to continue to deliver a reliable and personal service to all of our patients.

 Restarting treatments ( 03.05.2020)

We are pleased to inform our patients that the Human Fertilisation and Embryology Authority (HFEA) has confirmed fertility clinics across the UK will be able to apply to reopen sometime in the week commencing 11 May 2020, if they ensure the safety and protection of staff and patients.  The Authority agreed that the framework governing treatment during the ongoing COVID-19 pandemic would be set out in a revised General Direction 0014. The revised GD0014 will require that before resuming licensed treatment a centre must develop a written COVID-19 Treatment Commencement Strategy. All clinics will be required to set out a strategy to show they are meeting conditions to provide safe and effective treatment during the outbreak before they are given the green light to restart treatment.

Therefore before we can resume treatments  we must provide strategic plans to the HFEA to demonstrate we are meeting the safety needs of patients and a safe working environment for our staff that complies with recommendations from professional guidance. We are in the process of preparing the necessary strategy so we can re-open as soon as possible. Given the conditions under which we will be required to work, it may be difficult to operate at our normal capacity for some time and we would ask for your patience as we increase our capacity safely.

Further information about the HFEA’s announcement:


Storage limit for frozen eggs, sperm and embryos extended during coronavirus outbreak (29.04.2020)

In recognition of the potential impact that the COVID-19 pandemic may have on those wishing to start a family, the Government has today confirmed that the current 10-year storage limit for embryos and gametes will be extended by two years.

The storage time will be extended by 2 years so that those undergoing fertility treatment during the coronavirus outbreak have more time to continue treatment.

We are closely monitoring developments and adhering to government advice, guidance from professional bodies and directions from our regulatory body, the Human Fertility and Embryology Authority (HFEA).The HFEA has informed all UK clinics that no further elective fertility treatments should be started until further notice. Please see an open letter to patients written by the Chair of the HFEA, Sally Cheshire, explaining the reasons for their decision.

We know that this news will bring sadness and disappointment to many, but please be assured that we will again be starting treatments as soon as is possible.

We understand too that you may have questions about how this affects your treatment, how we are helping to minimise the risk of infection, and how our clinical operations may change during this period.

From 30th March we will temporarily suspend all services with the exception of:

Initial consultations (for both new and existing patients and donors)

Donor matching

Whilst we will not be performing any embryo transfers for patients wishing to start treatment after 30th March we can still match you to your chosen egg donor from our extensive frozen egg bank and work with you to prepare everything for when we reopen. We therefore encourage you to get in touch with our matching team.


Can I still book an initial consultation?

• Yes, please contact our enquiries email or telephone number and we will arrange a video or telephone consultation for you. We will be able to prepare a plan for you so that you are ready to start as soon as the clinics re-open.

Can I still place an order for donor eggs?

• Yes. We are processing all catalogue orders as normal and we are continuing to upload new donor profiles on a weekly basis.

Will the London Egg Bank be shut down?

No. We have a team of clinical and administrative staff who are committed to continuing to serve you through this difficult time. Please contact us on or call us on 0207 299 9547 if you have any questions.

We would once again like to thank you, our amazing donors and patients, for your ongoing support and wish you well during these unprecedented times.


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